General Information

The protection of your personal data has always been at the center of the attention of the company SAVVAS KOFIDIS KAI SIA ABEE (Αχελώου 9-54627-Thessaloniki) and for that reason the company takes all measures, which are necessary for the protection of your personal data, abide by the relative Greek and European legislation.
This policy aims to give you information on how our company collects and processes your personal data as a “controller”.
This policy applies to all the information that we receive both from you resulting from the use of our web page and within the framework of our contract and transactions.
Please consider that this policy is subject to updates and changes and for this reason we urge you to regularly trace back to it.

The purpose behind data processing

We collect from you only the personal data that are truly necessary for us as controller in order to form and implement our contract, that is in order for us to be able to carry out your orders, to invoice them, to ameliorate the quality of our products according to your needs, to meet our obligations towards you and to manage or to solve any problems that may arise. We also process the personal data of our suppliers and partners that are indispensable for the transactions between us. We infrequently process your personal data for purposes directly related to the commercial promotion of our products, solely if we have already informed you about it and we have received your consent.

Which personal data we collect

Our company collects and preserves exclusively personal data from you and only those that are essential for the fulfillment of the aforementioned objectives.
Such data are usually:

  • Identification and contact data, such as name and surname, postcode, e-mail, telephone or mobile number
  • Tax information and bank details, such as your TIN, address, bank account number
  • Contact information of the company’s representatives
  • Transaction details, such as kind and place of provided service

In no case our company collects or gains access to special categories of personal data (“sensitive data”) and it does not trade with minors, therefore it does not pursue the collection of minors’ personal data.

The use of cookies

Cookies, on a simple wording, are small text files which are downloaded and stored on your computer or mobile device by websites. Cookies keep track of your movements during your navigation on our web page, they also facilitate our site to memorize information concerning your visit, such as your preferable language, and other settings. Something like that can ease your next visit and make our website more useful for you. We use “Cookies” that are necessary for the recognition or/and the preservation of the content that a subscriber or a user imports during a session to a web page throughout the specific session and “Google Analytics Cookies” that help us understand how people are using the site.
You may delete these cookies or preclude access to them, but if you proceed to such an action, certain features of the site may not be efficiently working.
You may inspect or/and delete the cookies depending on your wishes. You may delete all the cookies that are already on your computer, as well as adjust most of the browsers in such a way to prevent the installation of cookies.
When accessing our web page you receive an information note regarding the use of cookies and the ability you have to deactivate them or not.

Τhe lawfulness of processing

The processing of your personal data is always executed on a relative legal basis.
The majority of the data we manage are substantial for the performance of our contract, such as in order for us to send you the domestic or export sales invoice or your orders or so we can receive purchase invoice or service invoice and processing. Moreover we process your personal data when this is necessary for compliance with a legal obligation to which we are subject, such as preservation of tax records.

Retention time of personal data

Our company only preserves the data that are required for the execution, the pricing and the shipping of your order throughout the duration of the contract between us and after its termination for the minimum period of time that the law provides, depending on the category of personal data. Your contact information, provided that you have consented to receive informational messages for marketing purposes will be kept 5 years further to the termination of the contract, except if you request their deletion.

To whom they are disclosed

Certain personal data of yours may be transmitted to external partners of our company, who act on our behalf and command as processors. These people are, the manager of our web page, the program developers and the IT service providers and certain external partners who act as representatives for our products.
To those only the personal data, which are necessary for the execution of their tasks and the fulfillment of the aforementioned purposes in relation to their position, are transmitted. This transmission is originally conducted only in countries within the European Union, but if necessary for a transmission to be carried out to countries outside the European Economic Area we are then pledged to abide by all the provisions of the GDPR.
We also mind to reassure that our partners comply with the applicable national and European legislation.
Finally, in case of a request from the competent Αdministrative Αuthority, Prosecutor, Court or other Authority, it might be needed to transmit your personal data in the performance of a duty carried out in the public interest to the aforementioned Authorities, based on what the law provides each time.

Security measures

Our company implements all the appropriate technical and organizational security measures for the protection of your personal data that are collected either via our web page or by any other means, against unauthorized access, misuse, loss or destruction. Additionally all of our employees, who are authorized to process your personal data, are bound by discretion and confidentiality clauses.

Your rights.

At any time given, you may request to know if we process your personal data and gain access to them. You may also ask us to correct inaccurate personal data or delete or stop collecting them, unless they are indispensable in order to perform the contract or to fulfill our other legal obligations . You may order the restriction of the process of data to the extent permitted by the applicable law and the performance of the contract, or to oppose to the processing of personal data, or even to ask us to transmit your data to another responsible of processing (in readable form). For any processing you have given your consent you may, at any time given, revoke and cease the processing. You finally have the right to submit a complaint to the competent supervisory authority (Personal Data Protection Authority – in case you believe that your right to the protection of your personal data is being compromised.
You may consign the above requests by post or electronically.